Return Policy

Returns & Exchange Policy – Allana Stationers

At Allana Stationers, we care about your satisfaction and strive to ensure a smooth shopping experience. If you're not completely satisfied with your purchase, we offer a 7-day return policy under the conditions outlined below.

Return & Exchange Conditions:

• Customers may request a return or exchange within 7 days of receiving their order.

• To be eligible, items must be unused, in their original packaging, and in the same condition as received.

• Return shipping costs will be the responsibility of the customer unless the item received was incorrect or damaged.

• After 7 days of delivery, returns and exchanges will no longer be accepted.

• Please ensure you review your order carefully before completing your purchase.

How to Request a Return:

If you encounter an issue with your order or would like to initiate a return or exchange, please contact us at allanastationers@gmail.com or call 0321 2347872 within 7 days of delivery. Be sure to provide your order number and reason for the return.

We’ll do our best to resolve the issue quickly and fairly.